How to to Recaption a Panopto Video

Overview

Panopto automatically generates captions for videos. However, if an issue occurs during the automatic captioning process and captions are not generated, you can reprocess the video(s) to add Automatic Machine Captions.

Here's How

  1. Sign in to Panopto (opens in a new tab).

  2. Navigate to My Folder.

    Panopto My Folder showing the location of the video to update.

  3. Mouse over the video you want to update, then click the Settings icon.

    Panopto video menu showing the Settings option.

  4. Click on the Captions option from the list of settings.

    Panopto video settings showing the Captions option.

  5. Download any existing captions to your local machine as backup.

    Please note: If you video does not have any captions to download proceed to the next step.
    Panopto Captions settings showing the option to download existing captions.

  6. After downloading the captions, click on Delete Captions option to delete the existing captions from the video.

    Panopto Captions settings showing the option to delete existing captions.

  7. Under Request Captions section and click on the drop down menu and select Automatic Machine Captions.

    Panopto caption options showing Automatic Machine Captions selected.

  8. Click Order to start the reprocessing of captions.

    Panopto Captions settings showing the Order button used to start the process.
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