Knowledge Base

Categories (6)

Network, Connectivity & Wireless

Articles pertaining to Remote Gateway Access, VPN access, Wireless, Servers, Virtual Desktop or Application access, Firewalls and Departmental Folders/Shares.

Computing, Software and printing

Articles pertaining to Desktop Management, Purchasing, Office Moves, Hardware/Software, Print/Copy/Fax Services.

Communications

Articles pertaining to the usage of Email, Telephones, Cell Phones, Voicemail, Conferencing, and SharePoint Sites

IT Security & Policy

Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.

Academic Tools & Resources

Access knowledge base articles to aid you with locating help, as well as troubleshoot issues or learn more about some of the OCC systems such as D2L.