Contacting the D2L Student Helpdesk

Overview

You may experience technical issues when using D2L. Contact the D2L Student Helpdesk for assistance with D2L system issues. If you have questions about your course content and grades, contact your instructor.

Here's How

Technical Support 

Contact the D2L Student Helpdesk if you are experiencing issues or have questions relating to using D2L tools.

Help is available 24 by 7 by phone at 855.772.1235 (toll free), so you may call any time of the day or night. You may also submit a request to D2L Technical Support for assistance by logging into D2L and selecting the Submit a Request link found in the Support widget.

Note: Have your Student ID number ready for D2L Technical Support to verify your identity.

Course Materials and Course Content

When you have questions about your course content and grades, contact your instructor for assistance. Refer to the course syllabus for instructor information.

Note: Check out the Student Knowledge Base for help and how-to articles on using D2L tools and features and more. 

Password Resets

Password resets cannot be performed by the D2L Student Helpdesk. Contact Enrollment Services at 248.341.2280 for a password reset or use the online password reset form.

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Details

Article ID: 58259
Created
Thu 7/26/18 1:17 PM
Modified
Fri 8/20/21 11:20 AM