Overview:
When a student becomes a student worker there are some changes that are made to the student’s account. Below are some common questions regarding becoming a student worker.
Note: Oakland Community College is currently working on updating its processes and procedures for student workers.
Frequently Asked Questions
Q. Do student workers get a Staff email address?
A. By default, student workers are not provided a staff email (@oaklandcc.edu).
Q. Will a student worker keep the same username and email?
A. The student worker will retain the same mailbox but their username and email will be formatted to match the staff email format fxlastxx@ (ex. John, James, Doe jjdoe@student.oaklandcc.edu).
Q. What if a student worker’s role requires a staff email?
A. The student worker’s supervisor will need to submit an Email request.
Q. If a student worker gets a staff email, which email would be the primary?
A. While employed the staff email will be their primary email at OCC. The student email will be the secondary.
Q. How should instructors communicate with student workers that have a staff email?
A. Instructors should be using the staff email for communication with student workers. (All OCC platforms will automatically recognize the staff email as the primary email.)
Q. Do student workers get access to Microsoft Teams?
A. No unless they have been provisioned a staff email.
Q. Do student workers get access to a H drive?
A. No student workers are not provisioned a H drive to save their files. If a user has a staff email, they will have access to OneDrive.
Q. Can a student worker access Outlook on VDI or Wyse Terminal?
A. Outlook on VDI and Wyse terminals use H drive to store email data. Since Student workers are not provided H drives, the student worker will be unable to use the desktop application. Student workers with staff emails should use Outlook Web Access on VDI. OCC issued computers/laptops allow access to the Outlook application.
Q. Will becoming a student worker impact the student’s access to OCC systems?
A. There may be a short time while the student worker is being onboarded that they may lose access to systems like D2L and MyOCC as their account is transitioning. Student workers should notify their instructors as soon as possible so they are aware of any temporary access issues.