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Knowledge Base
Information Technologies (IT)
Information Technologies (IT)
IT Knowledge Base articles are available to students, faculty and staff to assist with using, troubleshooting or learning more about IT related items and services.
Categories (6)
Network, Connectivity & Wireless
Articles pertaining to Remote Gateway Access, VPN access, Wireless, Servers, Virtual Desktop or Application access, Firewalls and Departmental Folders/Shares.
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Computing, Software and printing
Articles pertaining to Desktop Management, Purchasing, Office Moves, Hardware/Software, Print/Copy/Fax Services.
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Communications
Articles pertaining to the usage of Email, Telephones, Cell Phones, Voicemail, Conferencing, and SharePoint Sites
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Business Applications
Articles pertaining to the usage of Campus-wide and departmental applications:
Colleague/Ellucian, Informer, SARS, ImageNow, Compass/Perception, etc.
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Classroom Technology & Media Services
Articles pertaining to the usage of classroom technology and media services equipment.
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IT Security & Policy
Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.
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