Information Technologies (IT)

IT Knowledge Base articles are available to students, faculty and staff to assist with using, troubleshooting or learning more about IT related items and services.

Categories (5)

Network, Connectivity & Wireless

Articles pertaining to Remote Gateway Access, VPN access, Wireless, Servers, Virtual Desktop or Application access, Firewalls and Departmental Folders/Shares.
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Computing, Software and printing

Articles pertaining to Desktop Management, Purchasing, Office Moves, Hardware/Software, Print/Copy/Fax Services.
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Communications

Articles pertaining to the usage of Email, Telephones, Cell Phones, Voicemail, Conferencing, and SharePoint Sites
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Business Applications

Articles pertaining to the usage of Campus-wide and departmental applications:
Colleague/Ellucian, Informer, SARS, ImageNow, Compass/Perception, etc.
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IT Security & Policy

Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.
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