Locating D2L Student Support

Overview

Information on where to find D2L technical support for students may be found on various OCC sites and web pages.

Here's Where

D2L Student Support Widget 

After you log into D2L, you will find the D2L Support Widget on the My Home Page. You may call for help any time of the day or night, or Submit a Request for D2L Technical Support using the link found in the Support widget.

Note: Have your Student ID number ready for D2L Technical Support to verify your identity.

OCC Student Knowledge Base

Check out the Student Knowledge Base for help and how-to articles on using D2L tools and features and more.

Course Syllabus

Online and Hybrid faculty include D2L Technical Support information in the course syllabus. The syllabus should be located in the Course Information module in the Content area in a D2L course site.

Student Services

The Student Services page on the OCC website provides links to the various available services.

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Details

Article ID: 58434
Created
Fri 7/27/18 4:18 PM
Modified
Thu 8/5/21 10:24 AM