Information Technologies (IT)

Request services or report issues that are the responsibility of the Information Technologies department

Categories (6)

Network, Connectivity & Wireless

Server requests, Firewall requests, VPN, Remote Gateway Access, Wireless, and Departmental Folders/Shares.
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Computing, Software & Printing

Desktop Management, Purchasing, Office Moves, Hardware/Software Installation, Print/Copy/Fax Services.
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Communications

Email, Telephones, Cell Phones, Voicemail, Conferencing and InsideOCC
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Accounts, IDs and Passwords

Account creation/modification/termination, password resets, application, website access.
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Business Applications

Campus-wide and departmental applications:
Colleague/Ellucian, Informer, SARS, ImageNow, Compass/Perception, etc.
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IT Security & Policies

Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.
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