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Information Technologies (IT)
Information Technologies (IT)
Request services or report issues that are the responsibility of the Information Technologies department
Categories (6)
Network, Connectivity & Wireless
Server requests, Firewall requests, VPN, Remote Gateway Access, Wireless, and Departmental Folders/Shares.
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Computing, Software & Printing
Desktop Management, Purchasing, Office Moves, Hardware/Software Installation, Print/Copy/Fax Services.
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Communications
Email, Telephones, Cell Phones, Voicemail, Conferencing and InsideOCC
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Accounts, IDs and Passwords
Account creation/modification/termination, password resets, application, website access.
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Business Applications
Campus-wide and departmental applications:
Colleague/Ellucian, Informer, SARS, ImageNow, Compass/Perception, etc.
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IT Security & Policies
Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.
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MyOCC Self-Service Portal - Web Access to College Information System
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