Information Technologies (IT)

Request services or report issues that are the responsibility of the Information Technologies department

Categories (6)

Server requests, Firewall requests, VPN, Remote Gateway Access, Wireless, and Departmental Folders/Shares.

Desktop Management, Purchasing, Office Moves, Hardware/Software Installation, Print/Copy/Fax Services.

Email, Telephones, Cell Phones, Voicemail, Conferencing and InsideOCC

Account creation/modification/termination, password resets, application, website access.

Campus-wide and departmental applications:
Colleague/Ellucian, Informer, SARS, ImageNow, Compass/Perception, etc.

Network Security, Emergency Alert System ,Firewall, Anti-Malware and Antivirus Protection, TAUR, etc.